2023 Mercedes-Benz EQB 250

The 2023 Mercedes-Benz EQB 250 is an all-electric compact SUV offering a blend of practicality and luxury. The EQB 250 features a single electric motor driving the front wheels, producing 188 horsepower and 284 lb-ft of torque. Other available powertrain options for the 2023 EQB include the EQB 300 4MATIC and EQB 350 4MATIC, which both utilize dual motors for all-wheel drive and offer increased power. Owners often praise the EQB for its spacious interior, smooth ride, and advanced technology. However, some criticisms include range limitations compared to competitors and the sometimes-complex infotainment system.

Electric Motor

EQB 250 (Single Motor, FWD)

• Reduced Power/Turtle Mode
  • Description/Symptoms: Vehicle enters “turtle mode” with significantly reduced power output. Can occur at random intervals, potentially requiring a restart to resolve.
  • Solution: Software update of the vehicle’s electronic control units (ECUs).
  • Estimated Cost to Fix: $0 (covered under warranty if applicable)
  • Recalls: None Found
• Complete Power Loss
  • Description/Symptoms: Vehicle completely shuts down while driving.
  • Solution: Replacement of faulty electrical components and software updates.
  • Estimated Cost to Fix: $0 (covered under warranty if applicable)
  • Recalls: None Found

Electrical

• Infotainment System Freezing/Crashing
  • Description/Symptoms: The MBUX infotainment system freezes, lags, or crashes unexpectedly. This can affect navigation, audio, and climate control functions.
  • Solution: Software update of the MBUX system or replacement of the central control unit.
  • Estimated Cost to Fix: $0 (covered under warranty if applicable) or $500 - $1500+ if out of warranty.
  • Recalls: None Found
• 12V Battery Draining
  • Description/Symptoms: The 12V auxiliary battery, which powers various vehicle systems, drains prematurely, leading to starting problems or system malfunctions.
  • Solution: Diagnosis of parasitic drain and replacement of the faulty component or replacement of the 12V battery.
  • Estimated Cost to Fix: $150 - $500+
  • Recalls: None Found
• Charging Issues
  • Description/Symptoms: The vehicle fails to charge properly, either at home or at public charging stations. Error messages related to charging system faults may appear.
  • Solution: Inspection of the charging port, charging cable, and on-board charger. Replacement of faulty components. Software update of the charging system control unit.
  • Estimated Cost to Fix: $0 (covered under warranty if applicable) or $300 - $2000+ if out of warranty depending on the part.
  • Recalls: None Found
• Backup Camera Failure
  • Description/Symptoms: The backup camera may fail to display an image or show a distorted/black image.
  • Solution: Replacement of the camera unit or repair of the wiring harness.
  • Estimated Cost to Fix: $200 - $800+
  • Recalls: None Found

Exterior

• Panel Alignment Issues
  • Description/Symptoms: Inconsistent gaps or misaligned body panels, mainly around the doors, hood, and trunk.
  • Solution: Body shop adjustment
  • Estimated Cost to Fix: $100 - $500+ depending on severity.
  • Recalls: None Found

Interior

• Rattling/Squeaking Noises
  • Description/Symptoms: Rattling or squeaking noises emanating from the dashboard, door panels, or seats.
  • Solution: Locating and securing the source of the noise with felt tape or foam padding.
  • Estimated Cost to Fix: $50 - $300+
  • Recalls: None Found
• Malfunctioning Sunroof
  • Description/Symptoms: The sunroof may become stuck, fail to open or close properly, or leak water.
  • Solution: Repair or replacement of the sunroof motor, track, or seals.
  • Estimated Cost to Fix: $300 - $1000+
  • Recalls: None Found

Suspension

No Issues Found

Summary

The 2023 Mercedes-Benz EQB 250 generally offers a positive ownership experience, but some owners have reported electrical glitches, including issues with the infotainment system and charging capabilities. Most problems, if they arise, are covered under warranty.