2023 Mercedes-Benz Metris

The 2023 Mercedes-Benz Metris is a versatile van often used for commercial and personal purposes, offering a blend of utility and Mercedes-Benz refinement. It comes standard with a 2.0L turbocharged four-cylinder engine producing 208 horsepower and 258 lb-ft of torque, paired with a 9G-TRONIC 9-speed automatic transmission. Owners appreciate its maneuverability, cargo capacity, and comfortable ride compared to larger vans. Common complaints often revolve around the infotainment system, some build quality concerns, and the relatively high price point compared to competitors.

Engine

2.0L Turbocharged Inline-4

• Oil Leaks
  • Description/Symptoms: Oil leaks are reported from the valve cover gasket and the oil filter housing. Symptoms include visible oil drips, a burning oil smell, and low oil levels.
  • Solution: Replace the valve cover gasket or oil filter housing gasket. Ensure proper torque on the fasteners.
  • Estimated Cost to Fix: $200 - $500+
  • Recalls: None Found
• Turbocharger Issues
  • Description/Symptoms: Some owners report premature turbocharger failure. Symptoms include a loss of power, whistling or whining noises from the engine, and potentially a check engine light.
  • Solution: Replace the turbocharger. Ensure proper lubrication and address any underlying issues causing the failure.
  • Estimated Cost to Fix: $1,500 - $3,000+
  • Recalls: None Found

Transmission

9G-TRONIC 9-Speed Automatic

• Harsh Shifting
  • Description/Symptoms: Some owners report harsh or jerky shifting, particularly between lower gears. This can be more pronounced when the transmission is cold.
  • Solution: Software update/reprogramming of the transmission control module (TCM). If the issue persists, valve body replacement may be necessary.
  • Estimated Cost to Fix: $150 - $300 for software updates; $800 - $2,000+ for valve body replacement.
  • Recalls: None Found
• Delayed Engagement
  • Description/Symptoms: Delays or hesitation when shifting into drive or reverse.
  • Solution: Transmission fluid flush and filter change. If the issue persists, inspect the transmission for internal damage and potential replacement.
  • Estimated Cost to Fix: $300 - $500+ for fluid and filter; $3,000 - $6,000+ for transmission replacement.
  • Recalls: None Found

Suspension

• Premature Bushing Wear
  • Description/Symptoms: Reports of premature wear in suspension bushings (control arms, sway bar links). Symptoms include clunking noises over bumps, vague steering, and uneven tire wear.
  • Solution: Replace worn bushings or complete control arms.
  • Estimated Cost to Fix: $200 - $800+ per corner, depending on the component.
  • Recalls: None Found

Electrical

• Infotainment System Glitches
  • Description/Symptoms: The infotainment system (MBUX) can experience freezing, lagging, and unexpected reboots.
  • Solution: Software updates can sometimes resolve these issues. In some cases, the head unit may need to be replaced.
  • Estimated Cost to Fix: $0 for software updates; $800 - $2,000+ for head unit replacement.
  • Recalls: None Found
• Sensor Malfunctions
  • Description/Symptoms: Occasional malfunctions with sensors such as the tire pressure monitoring system (TPMS) or parking sensors.
  • Solution: Replace the faulty sensor.
  • Estimated Cost to Fix: $100 - $300+ per sensor.
  • Recalls: None Found

Exterior

• Sliding Door Issues
  • Description/Symptoms: Problems with the sliding door mechanism, including difficulty opening or closing, unusual noises, or the door not latching properly.
  • Solution: Lubricate door tracks and rollers. Adjust door alignment. Replace worn or damaged components of the sliding door mechanism (motor, cables, rollers).
  • Estimated Cost to Fix: $50 - $200 for lubrication/adjustment; $300 - $1,000+ for parts replacement.
  • Recalls: None Found

Interior

• Rattles and Squeaks
  • Description/Symptoms: Owners have reported various rattles and squeaks within the cabin, particularly from the dashboard, door panels, and rear cargo area.
  • Solution: Locate and address the source of the noise by tightening fasteners, adding sound dampening material, or replacing loose components.
  • Estimated Cost to Fix: Varies greatly depending on the source and complexity of the rattle/squeak. Can range from a few dollars for DIY fixes to several hundred for professional diagnosis and repair.
  • Recalls: None Found

Summary

The 2023 Mercedes-Benz Metris, while appreciated for its practicality and driving dynamics, appears to have some common issues. Engine issues like oil leaks and turbocharger failures can be costly, as can transmission problems such as harsh shifting. Electrical glitches with the infotainment system can be frustrating, while suspension bushing wear and sliding door issues are also reported. While not all vehicles will experience these problems, potential buyers should be aware of these common concerns.