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2023 Subaru Solterra

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By Research the Car 4 min read

The 2023 Subaru Solterra is an all-electric SUV developed jointly with Toyota (Toyota bZ4X). It boasts a single electric motor producing 215 horsepower and 249 lb-ft of torque, powering the front wheels. A dual-motor all-wheel-drive version is also available. Owners generally praise the Solterra’s comfortable ride, spacious interior, and standard safety features. Common criticisms include its limited range compared to some competitors, slow charging speeds, and some infotainment system quirks.

Electric Motor

Single Motor (FWD)

  • Reduced Power/Turtle Mode
    • Description/Symptoms: Some owners have reported the vehicle going into “Turtle Mode” or experiencing significantly reduced power output, often triggered by cold weather or high battery usage. The vehicle may display warning messages related to power output limitations.
    • Solution: The exact fix can vary depending on the underlying cause. Some owners have had success by simply stopping the car and restarting it, while others have required software updates or battery management system recalibration by the dealership. In some cases, hardware issues with the battery pack or related components may necessitate component replacement.
    • Estimated Cost to Fix: Varies. Software updates are usually covered under warranty. Hardware repairs or component replacements can be substantial, potentially exceeding $1,000+.
    • Recalls: None Found

Dual Motor (AWD)

  • Reduced Power/Turtle Mode
    • Description/Symptoms: Similar to the FWD model, some AWD owners have experienced “Turtle Mode” or reduced power. This can be exacerbated in low traction conditions, or when all-wheel drive is engaged.
    • Solution: Diagnosis and resolution may involve software updates, battery management system checks, or inspection of the all-wheel-drive system components.
    • Estimated Cost to Fix: Varies depending on the root cause, similar to the FWD model.
    • Recalls: None Found

Electrical

  • Infotainment System Freezing/Lagging
    • Description/Symptoms: The infotainment system can be slow to respond, freeze intermittently, or experience glitches. Apple CarPlay and Android Auto connectivity issues have also been reported.
    • Solution: Some issues can be resolved with software updates released by Subaru. Other times, a system reset or re-pairing the phone may be necessary. In more severe cases, the infotainment system module may need to be replaced.
    • Estimated Cost to Fix: Software updates are generally free or covered under warranty. Infotainment system module replacement can cost $500 - $1000+.
    • Recalls: None Found
  • 12V Battery Issues
    • Description/Symptoms: Some owners have reported issues with the 12V auxiliary battery draining prematurely, leading to the car not starting or experiencing electronic malfunctions.
    • Solution: The dealership should inspect the charging system and battery health. Replacement with an updated or more robust 12V battery may be needed. Software updates addressing battery management have also been released.
    • Estimated Cost to Fix: 12V battery replacement: $150 - $300. Diagnostic and software update costs can vary.
    • Recalls: None Found
  • Charging Port Door Malfunction
    • Description/Symptoms: The charging port door may become difficult to open or close, or the automatic opening/closing mechanism may fail.
    • Solution: Inspection of the door mechanism, lubrication, or replacement of faulty components.
    • Estimated Cost to Fix: $100 - $300+ depending on the complexity of the repair.
    • Recalls: None Found

Exterior

  • Water Leaks (Tail Lights)
    • Description/Symptoms: Owners have reported water intrusion in the rear taillights. This can cause condensation to form inside the taillight housing.
    • Solution: Replacement of the taillight assembly and sealing the area around the taillight.
    • Estimated Cost to Fix: $300 - $600 per taillight.
    • Recalls: None Found
  • Windshield Cracking
    • Description/Symptoms: Owners have reported their windshields cracking more easily than expected from small impacts.
    • Solution: Windshield replacement.
    • Estimated Cost to Fix: $300 - $800+ depending on features (heated windshield, etc.) and labor rates.
    • Recalls: None Found

Interior

  • Rattling Noises
    • Description/Symptoms: Rattling noises have been reported coming from various locations in the interior, such as the dashboard, door panels, or rear cargo area.
    • Solution: Locating and securing the source of the rattle. This may involve tightening fasteners, adding padding, or replacing loose components.
    • Estimated Cost to Fix: $50 - $500+, depending on the complexity of the repair.
    • Recalls: None Found
  • HVAC Issues
    • Description/Symptoms: Some owners have reported inconsistent heating or cooling, or issues with the automatic climate control system.
    • Solution: Diagnosis of the HVAC system, which may involve checking refrigerant levels, sensors, and actuators. Repair or replacement of faulty components.
    • Estimated Cost to Fix: $100 - $800+, depending on the severity of the problem.
    • Recalls: None Found

Summary:

The 2023 Subaru Solterra, while praised for its comfort and safety features, has faced some notable challenges. The “Turtle Mode” issue (reduced power) appears to be a significant concern, with varied causes and potentially substantial repair costs. Electrical issues, especially related to the infotainment system and 12V battery, are also common. Exterior and interior issues, such as water leaks and rattles, are less severe but still warrant attention. Overall, prospective buyers should be aware of these potential problems and inquire about software updates or known fixes when considering a used Solterra.

Subaru, Solterra
Subaru Solterra 2023
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