2024 Kia EV9

Here’s a breakdown of common issues and complaints for the 2024 Kia EV9, separated by category, and following your requested format.

The 2024 Kia EV9 is an all-electric SUV that is lauded for its spacious three-row seating, stylish design, and competitive range. It’s available in both rear-wheel-drive (RWD) and all-wheel-drive (AWD) configurations, with varying battery pack sizes. The RWD models are equipped with a single electric motor, producing around 215 horsepower and 258 lb-ft of torque, while the AWD models feature a dual-motor setup, delivering up to 379 horsepower and 516 lb-ft of torque. What owners often appreciate is the EV9’s comfortable ride, advanced technology features, and distinctive exterior styling. On the other hand, some criticisms include long charging times at certain charging stations, range anxiety concerns, and a higher price point compared to some other SUVs in its class.

Electric Motor

RWD Single Motor No Issues Found

AWD Dual Motor No Issues Found

Battery

• Slow DC Fast Charging
  • Description/Symptoms: Reports of DC fast charging speeds being significantly slower than the advertised peak speeds (e.g., slower than 200kW instead of the advertised 230kW+). This issue seems to be more prevalent at some charging networks than others. Some owners report the car not reaching above 50-60kW.
  • Solution: Kia and charging network providers are actively investigating potential causes which include software bugs, battery management system inconsistencies, and charging station compatibility issues. Some owners have reported improvements after software updates.
  • Estimated Cost to Fix: Mostly software related, so the cost should be covered under warranty or by software updates (free). If a hardware problem is found related to the DC charging system, it would likely be covered under warranty.
  • Recalls: None Found

Electrical

• Software Glitches & Infotainment Issues
  • Description/Symptoms: Various software glitches reported, including infotainment system freezes, unresponsive touchscreens, navigation errors, and occasional connectivity problems with Apple CarPlay/Android Auto. Some experience issues with the digital key.
  • Solution: Kia has been releasing over-the-air (OTA) software updates to address these issues. Dealership software updates are also available. Performing a system reset can sometimes temporarily resolve the issue.
  • Estimated Cost to Fix: Mostly software-related. Software updates should be covered under warranty or provided free of charge. More extensive hardware problems would likely be covered under warranty.
  • Recalls: None Found
• Advanced Driver Assistance System (ADAS) Malfunctions
  • Description/Symptoms: Reports of ADAS features (e.g., lane keep assist, adaptive cruise control) malfunctioning or behaving erratically. This includes false alerts, unexpected braking, or inconsistent lane centering.
  • Solution: Software updates are the primary solution. Calibration of the ADAS sensors may be required. Some owners are instructed to restart the vehicle.
  • Estimated Cost to Fix: Software updates and sensor calibration should be covered under warranty.
  • Recalls: None Found

Exterior

• Automatic Flush Door Handles
  • Description/Symptoms: Issues with the automatic flush door handles failing to fully extend or retract, especially in cold weather. This can prevent the door from opening.
  • Solution: Some owners have reported success by manually assisting the handle or using the manual key release. Kia may replace the faulty door handle mechanism under warranty. Software updates have also addressed this issue, improving the responsiveness and reliability of the handles.
  • Estimated Cost to Fix: Replacement of the door handle mechanism would likely be covered under warranty.
  • Recalls: None Found

Interior

• Second-Row Seat Adjustment Issues
  • Description/Symptoms: Difficulty adjusting the second-row seats, particularly with the reclining mechanism or sliding function. Some owners have reported the seats getting stuck or not locking into place properly.
  • Solution: Inspect the seat tracks for any obstructions. Dealerships may need to repair or replace the seat mechanism under warranty.
  • Estimated Cost to Fix: Repair or replacement of the seat mechanism should be covered under warranty.
  • Recalls: None Found

Suspension

No Issues Found

Summary

The 2024 Kia EV9 is generally a well-received electric SUV, but early adopters have encountered some issues. The most common concerns revolve around software glitches affecting the infotainment system and ADAS features, and slow DC fast charging speeds. Some owners have also reported problems with the automatic door handles and second-row seat adjustments. The severity of these issues varies, with most being addressable through software updates or warranty repairs. The costs associated with these fixes are generally low, especially if covered under warranty. Potential buyers should be aware of these potential issues and check for available software updates or recalls before purchasing.