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2024 Lexus NX250

Here’s a comprehensive breakdown of common issues and complaints for the 2024 Lexus NX 250, focusing on accuracy and following your specified format.

The 2024 Lexus NX 250 is a compact luxury SUV known for its comfortable ride, upscale interior, and Lexus reliability. The NX 250 features a 2.5-liter inline-4 engine producing 203 horsepower and 184 lb-ft of torque, paired with an 8-speed automatic transmission. Other NX models offer different powertrain options, including the NX 350 with a turbocharged 2.4-liter inline-4, and various hybrid models. Owners generally praise the NX for its fuel efficiency, smooth ride, and quiet cabin. Common complaints revolve around the NX 250’s relatively modest acceleration compared to its competitors and the sometimes-complex infotainment system.

Engine

2.5L Inline-4

  • Excessive Oil Consumption
    • Description/Symptoms: Some owners have reported that their 2024 NX250 consumes an unusually high amount of oil between oil changes. The oil consumption may exceed 1 quart every 1,000 miles. Symptoms include low oil light illumination and the need to frequently add oil.
    • Solution: Initially, owners are advised to monitor oil levels and document consumption. Dealers may perform an oil consumption test. Depending on the results, the dealer may recommend piston ring replacement or engine replacement.
    • Estimated Cost to Fix: $2,000 - $7,000+ (Engine Replacement)
    • Recalls: None Found

Transmission

8-Speed Automatic

  • Harsh Shifting/Hesitation
    • Description/Symptoms: Some owners have reported harsh or jerky shifting, particularly during low-speed acceleration or deceleration. There is also the occasional hesitation when shifting gears at all speeds. The shifting is not smooth and is not in line with expectations for a luxury vehicle.
    • Solution: Software updates. The problem may also be related to low transmission fluid.
    • Estimated Cost to Fix: $0- $300
    • Recalls: None Found

Suspension

No Issues Found

Electrical

  • Infotainment System Freezing/Lag
    • Description/Symptoms: The infotainment system, which controls navigation, audio, and climate functions, occasionally freezes or becomes unresponsive. The touchscreen may become laggy, making it difficult to input commands.
    • Solution: Software updates have addressed some of these issues. In severe cases, the dealer may replace the infotainment unit.
    • Estimated Cost to Fix: $0 (Software Update) - $1,500+ (Infotainment Unit Replacement)
    • Recalls: None Found
  • Wireless Charger Malfunction
    • Description/Symptoms: The wireless charging pad may fail to consistently charge devices. The charger may intermittently stop charging, or fail to recognize the device altogether.
    • Solution: Replacement of the wireless charging pad.
    • Estimated Cost to Fix: $300 - $500
    • Recalls: None Found

Exterior

  • Automatic High Beam Issues
    • Description/Symptoms: The automatic high beam system may not function properly, either failing to dim when oncoming traffic is detected or dimming inappropriately when no other vehicles are present.
    • Solution: Recalibration or replacement of the sensor may be needed.
    • Estimated Cost to Fix: $100 - $500
    • Recalls: None Found

Interior

  • Rattling/Squeaking Noises
    • Description/Symptoms: Owners have reported rattling or squeaking noises emanating from the dashboard or door panels, especially when driving on rough roads.
    • Solution: Dealership may apply foam padding or tighten loose components.
    • Estimated Cost to Fix: $50 - $300
    • Recalls: None Found

Summary

The 2024 Lexus NX 250 generally exhibits typical new car issues with the most severe issues stemming from engine oil consumption and infotainment issues. Oil consumption issues require significant repairs. However, the issues related to the infotainment system are usually just a minor annoyance. It is recommended to research and investigate the infotainment issues, test drive the vehicle, and consult with a local dealer to assess the extent of these issues.

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