2024 Lexus NX350

The 2024 Lexus NX350 is a luxury compact SUV known for its comfortable ride, stylish interior, and user-friendly technology. The NX350 comes standard with a 2.4-liter turbocharged inline-4 engine producing 275 horsepower and 317 lb-ft of torque, paired with an 8-speed automatic transmission. Other powertrain options for the 2024 NX include the NX250 with a 2.5-liter naturally aspirated inline-4, the NX350h hybrid with a 2.5-liter inline-4 and electric motors, and the NX450h+ plug-in hybrid with a similar hybrid setup but with a larger battery pack for extended electric range. Owners generally praise the NX for its luxurious features, smooth ride, and Lexus’s reputation for reliability. Some common dislikes include the sometimes-frustrating infotainment system, the smaller cargo area compared to some competitors, and the somewhat uninspired driving dynamics compared to sportier rivals.

Engine

2.4L Turbocharged Inline-4 (NX350)

• Turbo Wastegate Actuator Issues
  • Description/Symptoms: Some owners have reported issues with the turbocharger’s wastegate actuator. Symptoms include a loss of power, a check engine light, and potentially unusual noises from the engine bay. In some cases, the actuator rod can become disconnected or the actuator itself can fail.
  • Solution: The wastegate actuator may need to be replaced. The repair shop needs to inspect the turbocharger for any damage and make sure there are no other underlying issues.
  • Estimated Cost to Fix: $500 - $1,000+
  • Recalls: None Found

Transmission

8-Speed Automatic (NX350)

• Harsh Shifting/Hesitation
  • Description/Symptoms: Some owners have reported experiencing harsh or jerky shifting, particularly during lower gear changes. Others have described a hesitation when accelerating from a stop or at low speeds.
  • Solution: In some cases, a software update to the transmission control module (TCM) can resolve the issue. If the problem persists, more extensive diagnostics may be necessary to check for any mechanical problems. In severe cases, the transmission valve body may need replacement.
  • Estimated Cost to Fix: $0 (Software Update) - $2,000+ (Valve Body Replacement)
  • Recalls: None Found

Electrical

• Infotainment System Freezing/Crashing
  • Description/Symptoms: The infotainment system can sometimes freeze, crash, or become unresponsive. This can affect access to navigation, audio, and other vehicle controls.
  • Solution: A software update from the dealership is often the initial step. In more persistent cases, the infotainment unit itself may need to be replaced.
  • Estimated Cost to Fix: $0 (Software Update) - $1,500+ (Unit Replacement)
  • Recalls: None Found
• Wireless Charger Malfunctions
  • Description/Symptoms: The wireless charging pad is not charging the phone or is inconsistently charging. The phone may get very hot while charging.
  • Solution: Check the phone case or move the phone slightly within the charging pad. In other cases, the charger may need to be replaced by the dealer.
  • Estimated Cost to Fix: $0 (simple fix) - $200+ (charger replacement)
  • Recalls: None Found

Interior

• Rattling/Squeaking Noises
  • Description/Symptoms: Some owners have reported rattling or squeaking noises coming from various parts of the interior, such as the dashboard, door panels, or seats.
  • Solution: Dealership technicians or body shop may need to locate the source of the noise and apply felt tape, tighten fasteners, or replace damaged components.
  • Estimated Cost to Fix: $100 - $500+
  • Recalls: None Found

Exterior

• Automatic Trunk Issues
  • Description/Symptoms: Problems operating the automatic trunk. May experience intermittent opening or closing of the trunk.
  • Solution: Some cases may be a faulty trunk latch. In other cases, the entire system may need to be replaced by the dealership.
  • Estimated Cost to Fix: $100 - $800+
  • Recalls: None Found

Summary

The 2024 Lexus NX350 appears to have relatively few widespread issues reported so far. The most commonly reported problems include turbo wastegate actuator issues, transmission shifting concerns, infotainment system glitches, rattling noises, and the wireless charger malfunctions. The severity of these issues ranges from minor annoyances to potentially more significant repairs, with the estimated costs varying accordingly. Most issues are not widespread and can be fixed with software updates or parts replacements. While these issues should be considered, the NX350 still retains the Lexus reputation for reliability.