2024 Lexus NX350h

The 2024 Lexus NX350h is a hybrid luxury compact SUV that combines fuel efficiency with Lexus’s renowned comfort and features. The NX350h is powered by a 2.5-liter inline-4 engine paired with Lexus’s hybrid drive system, producing a combined 240 horsepower. Other engine options available for the 2024 NX range include the turbocharged 2.4-liter inline-4 (NX350) and a plug-in hybrid variant (NX450h+). Drivers often praise the NX350h for its smooth ride, comfortable interior, and excellent fuel economy. Some common dislikes include the somewhat complex infotainment system interface and limited cargo space compared to some competitors.

Electric Motor

2.5L Inline-4 Hybrid Electric Motor

• Reduced EV range and Battery Drain:
  • Description/Symptoms: Some owners have reported lower than expected EV range while driving on electric power alone. Battery drains quickly even under normal usage conditions in EV Mode.
  • Solution: Software updates for the hybrid control system and battery management system may improve battery performance. In some cases, battery replacement might be necessary.
  • Estimated Cost to Fix: Software update - $0 (covered under warranty if applicable). Battery Replacement - $6,000 - $8,000+
  • Recalls: None Found

Electrical

• Infotainment System Freezing/Crashing:
  • Description/Symptoms: The infotainment system occasionally freezes, becomes unresponsive, or crashes, requiring a restart. This includes issues with the touchscreen display, navigation, and audio functions.
  • Solution: A software update from the dealer usually resolves this issue. If the problem persists, the infotainment system may need to be replaced.
  • Estimated Cost to Fix: Software update - $0 (covered under warranty). Infotainment system replacement - $1,500 - $3,000+
  • Recalls: None Found
• Wireless Charger Malfunction:
  • Description/Symptoms: The wireless phone charger intermittently fails to charge devices, or stops charging mid-way.
  • Solution: Check for foreign objects blocking the charging area. Ensure the phone is compatible and properly positioned. A dealer visit may be required for diagnostic or replacement of the wireless charging pad.
  • Estimated Cost to Fix: Replacement of charging pad - $300 - $500
  • Recalls: None Found
• Connectivity Issues (Apple CarPlay/Android Auto):
  • Description/Symptoms: Difficulty connecting to or maintaining a connection with Apple CarPlay or Android Auto. This includes frequent disconnections, audio problems, or unresponsive interfaces.
  • Solution: Ensure the phone’s operating system is up-to-date and compatible. Try using a different USB cable. If issues persist, a software update or system reset may be required.
  • Estimated Cost to Fix: Software Update - $0 (covered under warranty).
  • Recalls: None Found

Interior

• Rattling/Buzzing Noises from Dashboard:
  • Description/Symptoms: Owners report hearing rattling or buzzing noises emanating from the dashboard, especially on rough road surfaces. This is usually attributed to loose trim pieces or wiring harnesses.
  • Solution: Tighten any loose trim pieces. The dealer can apply felt tape or foam padding to reduce vibration and noise.
  • Estimated Cost to Fix: $50 - $200+
  • Recalls: None Found
• Creaking Seats:
  • Description/Symptoms: The seats, particularly the driver’s seat, may creak or squeak during movement or when cornering.
  • Solution: Lubricate the seat rails and joints. In some cases, replacing the seat frame or components may be necessary.
  • Estimated Cost to Fix: $50 - $500+
  • Recalls: None Found

Exterior

• Misaligned Body Panels:
  • Description/Symptoms: Some owners have noticed slight misalignments of body panels, such as the hood, doors, or trunk.
  • Solution: Adjust the body panels to achieve proper alignment. This is typically done by a body shop.
  • Estimated Cost to Fix: $100 - $300+
  • Recalls: None Found

Summary:

The 2024 Lexus NX350h generally receives positive reviews, but some owners have reported issues with the infotainment system, electrical components, and minor interior rattles. The severity of these issues ranges from minor inconveniences to more significant problems like battery drain. Repair costs can vary depending on the specific issue, but major repairs like battery or infotainment system replacement can be expensive. Potential buyers should be aware of these potential issues and thoroughly inspect the vehicle before purchase.