2024 Lexus TX500h
The 2024 Lexus TX500h is a mid-size luxury SUV that offers a blend of comfort, performance, and technology. The TX500h, in particular, features a hybrid powertrain centered around a turbocharged 2.4-liter inline-4 engine. In the TX500h, this engine is paired with electric motors to produce a combined 366 horsepower and 406 lb-ft of torque. It is important to note that Lexus also offers the TX350 which is powered by the same 2.4-liter turbocharged engine but without the hybrid system. The TX550h+ is also available, and it is a plug-in hybrid option with a 3.5-liter V6 engine and electric motors. The Lexus TX is generally praised for its spacious interior, smooth ride, and abundant features. Some common criticisms include a less engaging driving experience than some competitors and a complex infotainment system.
Electric Motor
2.4-liter Turbo Hybrid
- Excessive Electronic Noise/Whining Sound
- Description/Symptoms: Some owners have reported hearing an unusual electronic noise or whining sound emanating from the electric motor/hybrid system, particularly during acceleration or deceleration at low speeds. This sound may be intermittent.
- Solution: Diagnosis and repair are necessary. This may involve a software update or replacement of a faulty component within the hybrid system.
- Estimated Cost to Fix: Varies greatly depending on the component and extent of damage.
Transmission
Direct Shift 8-Speed Automatic Transmission
- Hesitation/Rough Shifting
- Description/Symptoms: Some owners have reported experiencing hesitation or rough shifting during acceleration, particularly in lower gears.
- Solution: The solution may involve a software update to the transmission control module (TCM) or, in some cases, replacement of the transmission.
- Estimated Cost to Fix: A TCM update usually costs $100 - $200. A transmission replacement can be $5,000+.
Suspension
- Air Suspension Issues (if equipped):
- Description/Symptoms: If equipped with the optional air suspension, some owners report issues with the system not leveling properly or sagging overnight.
- Solution: Diagnosis by a qualified technician to determine the source of the leak or fault in the air suspension system. Repair may involve replacing air struts, the air compressor, or sensors.
- Estimated Cost to Fix: $500-$2,000+ depending on the component needing replacement.
Electrical
- Infotainment System Freezing/Lagging
- Description/Symptoms: The infotainment system can freeze, lag, or become unresponsive. This may happen when using navigation, Apple CarPlay/Android Auto, or other apps.
- Solution: A software update from the dealership may resolve the issue.
- Estimated Cost to Fix: Free if under warranty.
- Recalls: None Found
- Safety System Malfunctions (Pre-Collision System, Lane Departure Alert, etc.)
- Description/Symptoms: False activation or failure of safety systems such as the pre-collision system, lane departure alert, or adaptive cruise control. Warning lights may appear on the dashboard.
- Solution: Recalibration or replacement of sensors or modules within the affected safety system.
- Estimated Cost to Fix: $200-$1,000+ depending on the component.
Exterior
- Automatic Tailgate Malfunction
- Description/Symptoms: Automatic tailgate fails to open/close or gets stuck midway.
- Solution: The gas struts may need to be replaced, or the motor assembly may need to be replaced.
- Estimated Cost to Fix: Gas struts may be $50-$100 each, and the motor assembly can be $300-$500+
Interior
- Rattling/Creaking Noises
- Description/Symptoms: Rattling or creaking noises emanating from the dashboard, door panels, or seats while driving.
- Solution: Locating and isolating the source of the noise and applying appropriate fixes (e.g., tightening fasteners, adding padding or lubricant).
- Estimated Cost to Fix: Can range from DIY fixes to several hundred dollars for professional diagnosis and repair.
Summary:
The 2024 Lexus TX500h, while generally a well-regarded vehicle, has exhibited some issues across various areas. Electrical issues, particularly with the infotainment system, seem to be relatively common. Suspension problems are also possible, especially if the vehicle is equipped with the optional air suspension. The severity and cost of repairs can vary widely, with some issues potentially resolvable with software updates while others may require more extensive and expensive repairs. Potential buyers should be aware of these potential issues and factor them into their purchasing decision.