2024 Mercedes-Benz EQB 250

The 2024 Mercedes-Benz EQB 250 is an all-electric compact SUV offering a blend of luxury and practicality. The EQB 250 is the entry-level model, powered by a single electric motor driving the front wheels, producing 188 horsepower and 284 lb-ft of torque. Other EQB models include the 300 4MATIC and the 350 4MATIC, which offer more power and all-wheel drive. Many owners appreciate the EQB’s spacious interior, comfortable ride, and advanced technology features. However, some common complaints revolve around range limitations, the complexity of the infotainment system, and some aspects of build quality.

Electric Motor

EQB 250 (Single Motor)

• Motor Control Module Fault
  • Description/Symptoms: The vehicle may experience a sudden loss of power, error messages related to the electric motor, or an inability to start. The motor control module might be incorrectly programmed or suffer an internal failure.
  • Solution: Recalibration of the motor control module. Replacement of the motor control module if recalibration does not resolve the issue.
  • Estimated Cost to Fix: $500 - $1500+
  • Recalls: None Found

Battery

All EQB Models

• Premature Range Degradation
  • Description/Symptoms: Owners report the battery pack’s usable range declining faster than expected, especially in extreme temperatures.
  • Solution: Verify battery health through a dealership diagnostic check. Depending on the degradation level, possible battery module replacement under warranty if it meets the criteria. Software updates to optimize battery management.
  • Estimated Cost to Fix: Battery module replacement (if not under warranty) could cost $5,000 - $15,000+ depending on the specific module and labor.
  • Recalls: None Found

Electrical

All EQB Models

• MBUX Infotainment System Glitches
  • Description/Symptoms: The Mercedes-Benz User Experience (MBUX) system may freeze, lag, or exhibit unexpected behavior such as unresponsive touch screen, Bluetooth connectivity issues, or navigation errors.
  • Solution: Software updates through over-the-air updates or dealer visits. A hard reset of the system may temporarily resolve the issue. In some cases, hardware replacement of the central infotainment unit.
  • Estimated Cost to Fix: Software updates are typically free. Infotainment unit replacement: $1,000 - $3,000+
  • Recalls: None Found
• 12V Battery Drain
  • Description/Symptoms: The 12V battery that supports the car’s electronics can drain prematurely, leading to starting problems and error messages.
  • Solution: Check for parasitic drain by a dealership technician. Replacement of faulty components, such as lights remaining on or other accessories not turning off. Replacement of the 12V battery.
  • Estimated Cost to Fix: Battery Replacement: $200 - $500+
  • Recalls: None Found
• Charging Port Issues
  • Description/Symptoms: The charging port may not properly recognize or connect with charging cables, leading to charging failures.
  • Solution: Clean the charging port and check for debris. Ensure the charging cable is not damaged. If the problem persists, replace the charging port.
  • Estimated Cost to Fix: $500 - $1000+
  • Recalls: None Found

Exterior

All EQB Models

• Sensor Malfunctions (Parking Sensors, Blind Spot Monitoring)
  • Description/Symptoms: Parking sensors or blind spot monitoring systems may give false warnings, fail to detect objects, or become completely unresponsive. This can be due to sensor misalignment, damage, or software glitches.
  • Solution: Recalibrate or replace faulty sensors. Check wiring connections for damage or corrosion. Update software for the affected system.
  • Estimated Cost to Fix: Sensor replacement $300 - $800+ per sensor, depending on location and complexity.
  • Recalls: None Found

Interior

All EQB Models

• Rattling or Squeaking Noises
  • Description/Symptoms: Rattling or squeaking noises emanating from the dashboard, door panels, or seats, particularly on uneven road surfaces.
  • Solution: Identify the source of the noise and apply felt tape or other sound-dampening material. Tighten loose trim pieces.
  • Estimated Cost to Fix: This can vary greatly depending on the source and complexity. DIY fix is possible with minimal costs. Repair at a shop: $100 - $500+ depending on the source and labor.
  • Recalls: None Found
• Sunroof Issues
  • Description/Symptoms: Sunroof may open/close improperly, get stuck, or make unusual noises.
  • Solution: Inspect the sunroof track and remove any debris. Lubricate the track and moving parts. If the problem persists, replace the sunroof motor or the entire assembly.
  • Estimated Cost to Fix: $200 - $1000+
  • Recalls: None Found

Summary:

The 2024 Mercedes-Benz EQB 250 presents a mix of positive attributes and potential concerns. While the electric motor and battery can experience issues related to control modules and range degradation, these may be covered under warranty. Electrical system glitches, particularly with the MBUX infotainment system, appear to be a common annoyance. Exterior sensor malfunctions can impact safety features. Interior noises can detract from the overall luxury experience. The severity and cost of repairs vary, with some issues being minor and easily addressed, while others can be more substantial and expensive. Prospective buyers should be aware of these potential problems and ensure they are addressed during the vehicle’s warranty period.