2024 Mercedes-Benz EQE 350

The 2024 Mercedes-Benz EQE 350 is an all-electric sedan that offers a blend of luxury, technology, and performance. The EQE 350 features a single electric motor producing 288 horsepower and 417 lb-ft of torque, driving the rear wheels. Other EQE models offer more powerful dual-motor setups with all-wheel drive. Owners generally praise the EQE for its smooth ride, quiet cabin, and cutting-edge technology. Common complaints include the complexity of the infotainment system, the high price point, and range anxiety. The following outlines the common issues and complaints reported by owners of the 2024 EQE 350.

Electric Motor

Single Motor (EQE 350)

• Reduced power/turtle mode
  • Description/Symptoms: The vehicle occasionally goes into “turtle mode” or a reduced power state for seemingly no reason, limiting speed and acceleration. Sometimes accompanied by error messages on the dashboard.
  • Solution: Restarting the vehicle usually clears the issue, but a software update or component replacement may be required.
  • Estimated Cost to Fix: $0 - $Varies depending on what component needs to be replaced.
  • Recalls: None Found

Battery

All Battery Options

• Unexpected Battery Drain
  • Description/Symptoms: Faster than expected battery drain while driving or parked, significantly impacting the car’s range.
  • Solution: Diagnosis may involve checking for parasitic draws, updating battery management software, and/or inspecting the battery pack for faulty cells.
  • Estimated Cost to Fix: $0 - $Varies depending on what component needs to be replaced.
  • Recalls: None Found

Electrical System

• MBUX Infotainment System Freezing/Crashing
  • Description/Symptoms: The MBUX infotainment system freezes, lags, or crashes intermittently, disrupting navigation, audio, and climate control functions.
  • Solution: Performing a system reset, updating the MBUX software to the latest version, or replacing the infotainment system’s processing unit.
  • Estimated Cost to Fix: $0 - $Varies depending on what component needs to be replaced.
  • Recalls: None Found
• Malfunctioning Driver Assistance Features
  • Description/Symptoms: Issues with the adaptive cruise control, lane keeping assist, or blind spot monitoring systems, including false alerts or system failures.
  • Solution: Recalibrating the sensors, updating the software, or replacing faulty sensors or control modules.
  • Estimated Cost to Fix: $0 - $Varies depending on what component needs to be replaced.
  • Recalls: None Found
• 12V Battery Issues
  • Description/Symptoms: Premature failure of the 12V battery, causing starting problems or electrical system malfunctions.
  • Solution: Replacing the 12V battery with an updated version.
  • Estimated Cost to Fix: $200 - $400+
  • Recalls: None Found

Exterior

• Sensor Malfunctions
  • Description/Symptoms: Parking sensors or other external sensors may experience intermittent malfunctions, potentially leading to inaccurate readings or false alerts.
  • Solution: Inspect sensors for damage, clean the sensors, replace faulty sensors
  • Estimated Cost to Fix: $0 - $Varies depending on what component needs to be replaced.
  • Recalls: None Found

Interior

• Rattling Noises
  • Description/Symptoms: Rattling or squeaking noises emanating from various interior trim pieces, particularly in the dashboard or door panels.
  • Solution: Identifying the source of the noise and tightening or replacing the affected trim pieces.
  • Estimated Cost to Fix: $0 - $200+
  • Recalls: None Found
• Seat Motor Issues
  • Description/Symptoms: Power seats may malfunction or fail to adjust properly, causing discomfort for the driver or passengers.
  • Solution: Replacing the faulty seat motor or control module.
  • Estimated Cost to Fix: $Varies depending on what component needs to be replaced.
  • Recalls: None Found

Suspension

No Issues Found

Summary

The 2024 Mercedes-Benz EQE 350 is generally a reliable vehicle but is subject to some common issues. Electrical problems, particularly with the MBUX system and driver-assistance features, are the most frequently reported issues. While some problems can be resolved with software updates, others require component replacements, leading to potentially high repair costs. Owners should be aware of these potential issues and carefully inspect the vehicle’s systems before purchase.