2024 Mercedes-Benz EQE 350 SUV

The 2024 Mercedes-Benz EQE 350 SUV is an all-electric luxury SUV that aims to blend performance, technology, and comfort. The EQE 350 SUV features a single electric motor mounted on the rear axle. This electric motor delivers 288 horsepower and 417 lb-ft of torque. While some owners praise its smooth ride, advanced technology features, and luxurious interior, others have reported concerns regarding the infotainment system, build quality, and some aspects of the electric drivetrain. Other models available include the EQE 350 4MATIC, EQE 500 4MATIC, and AMG EQE.

Electric Motor

Single Electric Motor (288 hp, 417 lb-ft)

• High Voltage Battery Degradation
  • Description/Symptoms: Premature degradation of the high-voltage battery, leading to reduced range and performance over time. This can manifest as a significant drop in indicated range compared to the original specification or unusually rapid battery depletion during normal driving.
  • Solution: Battery replacement under warranty if degradation exceeds the manufacturer’s threshold. Software updates may be available to optimize battery management and extend lifespan.
  • Estimated Cost to Fix: Warranty covers the repair, but out-of-warranty replacement could be substantial.
  • Recalls: None Found
• Electric Motor Cooling System Malfunction
  • Description/Symptoms: Overheating of the electric motor due to a failure in the cooling system. Warning lights or messages may appear on the dashboard, and the vehicle may experience reduced power output or even shut down to prevent damage.
  • Solution: Diagnosis and repair of the cooling system, which could involve replacing the coolant pump, radiator, or hoses.
  • Estimated Cost to Fix: $500 - $2000+
  • Recalls: None Found

Electrical

• MBUX Infotainment System Freezing/Crashing
  • Description/Symptoms: The Mercedes-Benz User Experience (MBUX) infotainment system intermittently freezes, crashes, or becomes unresponsive. This can affect navigation, audio, climate control, and other vehicle functions.
  • Solution: Software updates from Mercedes-Benz, or replacement of the head unit.
  • Estimated Cost to Fix: Software update should be free. Head Unit replacement $1000 - $2000+
  • Recalls: None Found
• 12V Battery Drain
  • Description/Symptoms: The 12V auxiliary battery, which powers various electronic systems, drains prematurely, leading to starting problems or electronic glitches.
  • Solution: Diagnosis of parasitic drain, replacement of the 12V battery, and potential software updates to manage power consumption.
  • Estimated Cost to Fix: $200 - $500
  • Recalls: None Found
• Charging Port Issues
  • Description/Symptoms: Difficulty connecting to charging stations, slow charging speeds, or failure to initiate charging. This can be caused by faulty charging ports or problems with the vehicle’s charging system.
  • Solution: Inspection and repair or replacement of the charging port, along with diagnosis of the charging system.
  • Estimated Cost to Fix: $300 - $1000+
  • Recalls: None Found

Exterior

• Sensor Malfunctions (Parking Sensors, Blind Spot Monitoring)
  • Description/Symptoms: Inaccurate readings or complete failure of parking sensors, blind spot monitoring, or other driver-assistance systems. This can compromise safety and convenience.
  • Solution: Cleaning, recalibration, or replacement of the affected sensors.
  • Estimated Cost to Fix: $200 - $800+ per sensor
  • Recalls: None Found
• Poorly Aligned Exterior Trim
  • Description/Symptoms: Misaligned body panels or trim pieces, indicating quality control issues during assembly.
  • Solution: Adjustment or replacement of the affected panels/trim.
  • Estimated Cost to Fix: $100 - $500+ depending on the severity and parts involved
  • Recalls: None Found

Interior

• Rattling/Squeaking Noises
  • Description/Symptoms: Annoying rattling or squeaking noises emanating from the dashboard, door panels, or other interior components, especially when driving on rough roads.
  • Solution: Identification and isolation of the source of the noise, followed by tightening, padding, or replacement of the affected components.
  • Estimated Cost to Fix: $100 - $500+ (depending on complexity)
  • Recalls: None Found
• Malfunctioning Seat Controls
  • Description/Symptoms: Issues with the power-adjustable seats, including failure to move, incorrect positioning, or unusual noises during operation.
  • Solution: Inspection and repair or replacement of the seat motors, switches, or wiring harness.
  • Estimated Cost to Fix: $300 - $1000+
  • Recalls: None Found

Suspension

• Air Suspension Problems (If Equipped)
  • Description/Symptoms: Air suspension system failing to maintain proper ride height, leading to a bouncy ride or uneven stance. May also produce a warning light on the dash.
  • Solution: Diagnose and repair or replace the air struts, compressor, or associated components.
  • Estimated Cost to Fix: $800 - $3000+ depending on components
  • Recalls: None Found

Summary:

The 2024 Mercedes-Benz EQE 350 SUV offers a luxurious driving experience, but some owners have reported issues. While some problems such as rattling noises are minor and inexpensive to fix, the most serious issues involve the electric motor, battery, and infotainment system, which could lead to significant repair costs if not covered by warranty.