2024 Mercedes-Benz EQE 500

The 2024 Mercedes-Benz EQE 500 4MATIC is an all-electric luxury sedan, known for its comfortable ride, advanced technology, and spacious interior. The EQE 500’s electric powertrain delivers impressive performance with the dual motor setup producing 402 horsepower and 633 lb-ft of torque. Besides the EQE 500, the EQE lineup includes models like the EQE 350+ (RWD), EQE 350 4MATIC, and the AMG EQE, each offering varying levels of performance and features. Drivers generally appreciate the EQE 500’s smooth acceleration, quiet cabin, and long-range capability. Some common criticisms include the complicated infotainment system, high price tag, and polarizing exterior styling.

Electric Motor

Dual Motor (EQE 500 4MATIC)

• No Issues Found

Electrical

• Infotainment System Freezing/Crashing
  • Description/Symptoms: The MBUX infotainment system occasionally freezes, becomes unresponsive, or crashes, requiring a system reboot. This can affect navigation, audio, climate control, and other vehicle functions.
  • Solution: Software updates from Mercedes-Benz can often resolve these issues. In more severe cases, the infotainment system’s central processing unit may need replacement.
  • Estimated Cost to Fix: Software updates are typically free. CPU replacement $1,200 - $1,800+
  • Recalls: None Found
• 12V Battery Drain
  • Description/Symptoms: The 12V battery can drain prematurely, leading to difficulty starting the vehicle or requiring a jump start. This is often caused by parasitic drain from various electrical components.
  • Solution: Identifying the source of the parasitic drain and repairing or replacing the faulty component. This may involve testing individual circuits and modules. A software update may resolve this.
  • Estimated Cost to Fix: $150 - $500+ depending on the source of the drain.
  • Recalls: None Found

Exterior

• Sensor Malfunctions
  • Description/Symptoms: The vehicle’s parking sensors, blind-spot monitoring, or lane-keeping assist systems may malfunction due to sensor failures or software glitches. This can result in false alerts or system unavailability.
  • Solution: Diagnosing the faulty sensor and replacing it. Software updates may also be necessary to ensure proper system functionality.
  • Estimated Cost to Fix: $200 - $800+ per sensor, depending on location and type.
  • Recalls: None Found

Interior

• Seat Motor Failure
  • Description/Symptoms: The electric seat adjustment motors can fail, preventing the seat from moving or adjusting properly. This can affect driver comfort and ergonomics.
  • Solution: Replacing the faulty seat motor.
  • Estimated Cost to Fix: $300 - $900+ per motor.
  • Recalls: None Found

Suspension

• Air Suspension Leaks (if equipped)
  • Description/Symptoms: Vehicles equipped with air suspension may experience air leaks, causing the vehicle to sag or ride unevenly. This can be due to damaged air struts, air lines, or the air compressor.
  • Solution: Repairing or replacing the leaking air strut, air line, or air compressor.
  • Estimated Cost to Fix: $800 - $2,000+ per strut, depending on location. Air compressor replacement $500 - $1,200+.
  • Recalls: None Found

Summary:

The 2024 Mercedes-Benz EQE 500 4MATIC, while praised for its luxury and performance, has some reported issues, primarily related to the infotainment system, electrical components, and potentially the air suspension system. The severity of these issues varies, but repairs can range from a few hundred dollars for sensor replacements to several thousand dollars for air suspension components or infotainment system repairs. It is advisable to check for any applicable recalls and ensure that software updates are applied to mitigate potential problems.