2024 Mercedes-Benz EQS 450+ SUV

The 2024 Mercedes-Benz EQS 450+ SUV is an all-electric luxury SUV that boasts a smooth ride, opulent interior, and cutting-edge technology. The EQS 450+ SUV features a single electric motor producing 355 horsepower and 419 lb-ft of torque driving the rear wheels. Other EQS SUV configurations include the EQS 450 4MATIC, EQS 580 4MATIC, and EQS 500 4MATIC. While praised for its comfort, technology, and silent operation, some owners have reported issues. Some common dislikes include the complex infotainment system and the high price point.

Electric Motor

EQS 450+ Single Motor

• Reduced Power/Turtle Mode
  • Description/Symptoms: The vehicle enters a “turtle mode” or reduced power mode, limiting speed and acceleration. This can be caused by a software glitch, battery management system issue, or overheating.
  • Solution: The dealership will likely run diagnostics to determine the cause. A software update, battery module replacement, or cooling system repair may be necessary.
  • Estimated Cost to Fix: Unknown
  • Recalls: None Found

Electrical

• MBUX Infotainment System Freezing/Crashing
  • Description/Symptoms: The Mercedes-Benz User Experience (MBUX) system can freeze, become unresponsive, or crash, affecting navigation, climate control, and entertainment functions.
  • Solution: Restarting the system or performing a software update. If the problem persists, the dealer may need to replace the MBUX module.
  • Estimated Cost to Fix: Unknown
  • Recalls: None Found
• 12V Battery Issues
  • Description/Symptoms: Premature failure of the 12V battery, leading to starting problems or electrical malfunctions.
  • Solution: Replacement of the 12V battery. Diagnosing parasitic draws that may be draining the battery.
  • Estimated Cost to Fix: $200 - $500+
  • Recalls: None Found
• Charging Port Malfunctions
  • Description/Symptoms: Issues with the charging port failing to recognize charging cables, slow charging speeds, or complete inability to charge.
  • Solution: Inspection and cleaning of the charging port. Replacement of the charging port assembly or related wiring.
  • Estimated Cost to Fix: Unknown
  • Recalls: None Found

Interior

• Squeaks and Rattles
  • Description/Symptoms: Reports of squeaks and rattles emanating from the dashboard, trim pieces, or seats.
  • Solution: Locating and isolating the source of the noise. Applying felt tape or lubricant to the contact points. Tightening loose fasteners.
  • Estimated Cost to Fix: Unknown
  • Recalls: None Found
• Seat Control Malfunctions
  • Description/Symptoms: Electric seat controls failing to adjust the seat position correctly or becoming unresponsive.
  • Solution: Diagnostics of the seat control module and wiring. Replacement of the faulty seat motor or control module.
  • Estimated Cost to Fix: Unknown
  • Recalls: None Found

Exterior

• Sensor Malfunctions (Parking Sensors, Cameras)
  • Description/Symptoms: Parking sensors or cameras failing to function correctly, leading to false alarms or inaccurate readings.
  • Solution: Cleaning the sensors or cameras. Recalibrating the system. Replacing faulty sensors or camera modules.
  • Estimated Cost to Fix: Unknown
  • Recalls: None Found

Suspension

• Air Suspension Issues (if equipped)
  • Description/Symptoms: Air suspension failing to maintain the correct ride height, leading to a bumpy ride or sagging.
  • Solution: Inspection of the air struts, compressor, and air lines. Replacement of faulty components.
  • Estimated Cost to Fix: $1000+
  • Recalls: None Found

Summary

The 2024 Mercedes-Benz EQS 450+ SUV, while lauded for its luxury and performance, faces potential issues primarily within its electrical and interior components. The most concerning issue is the potential for the MBUX system to freeze or crash, along with the possibility of reduced power mode affecting performance. Other issues, such as interior noises and sensor malfunctions, are less severe but still detract from the ownership experience. Repair costs can vary widely depending on the specific issue and the parts needed, with air suspension repairs potentially reaching significant expenses. While the EQS 450+ SUV does not have any recalls, it is essential for prospective buyers to be aware of these potential issues and factor them into their purchasing decision.