2024 Mercedes-Benz EQS 450 SUV

The 2024 Mercedes-Benz EQS 450 SUV is an all-electric luxury SUV that combines Mercedes-Benz’s renowned comfort and technology with electric power. The EQS 450 SUV features a single electric motor powering the rear wheels, producing 355 horsepower and 419 lb-ft of torque. All-wheel drive is also available. There are many things that owners like about the car such as the smooth ride, quiet cabin, and advanced technology. However, some owners have disliked the complicated infotainment system and high price point.

Electric Motor

EQS 450+ SUV (Single Motor)

• No Issues Found

Electric Motor

EQS 450 4MATIC SUV (Dual Motor)

• No Issues Found

Electrical System

• Software Glitches and Infotainment Issues
  • Description/Symptoms: The MBUX infotainment system can experience glitches such as freezing, unresponsive touchscreens, and errors with navigation or connectivity features. Some owners have also reported issues with the digital instrument cluster display.
  • Solution: Software updates from the dealership are the most common solution. In some cases, a system reset or replacement of a faulty module might be necessary.
  • Estimated Cost to Fix: $0 (Software update) - $500+ (Module replacement)
  • Recalls: None Found
• 12V Battery Issues
  • Description/Symptoms: The 12V auxiliary battery that powers some of the car’s systems is draining prematurely, causing error messages, issues starting the car, or problems with certain features.
  • Solution: Replacement of the 12V battery.
  • Estimated Cost to Fix: $200 - $400
  • Recalls: None Found

Interior

• Malfunctioning Massaging Seats
  • Description/Symptoms: Some owners have reported that the massaging seat function malfunctions or stops working altogether.
  • Solution: Requires diagnosis of the seat control module and potentially replacement of the module or massage components.
  • Estimated Cost to Fix: $300 - $1,000+
  • Recalls: None Found
• Sunroof/Moonroof Problems
  • Description/Symptoms: Issues with the sunroof or moonroof, including getting stuck, making excessive noise, or leaking water.
  • Solution: Cleaning and lubricating the tracks, repairing the motor, or replacing the entire sunroof assembly.
  • Estimated Cost to Fix: $100 - $1,500+
  • Recalls: None Found

Exterior

• Sensor Malfunctions (Parking Sensors, Driver Assistance Systems)
  • Description/Symptoms: Problems with parking sensors, lane keeping assist, blind spot monitoring, and other driver assistance systems. These can be caused by faulty sensors or software issues.
  • Solution: Diagnosis of the specific sensor, recalibration of the system, or sensor replacement.
  • Estimated Cost to Fix: $200 - $800+ per sensor.
  • Recalls: None Found

Suspension

• Air Suspension Issues
  • Description/Symptoms: The air suspension system may exhibit problems such as uneven ride height, failure to adjust, or air leaks.
  • Solution: Diagnose the system for leaks, compressor failure, or faulty sensors and replace the affected components.
  • Estimated Cost to Fix: $500 - $2,000+ depending on the component.
  • Recalls: None Found

Summary

The 2024 Mercedes-Benz EQS 450 SUV, while praised for its luxury and electric performance, has exhibited some issues. The most common complaints revolve around the electrical system, particularly software glitches and infotainment problems. Interior features like the massaging seats and sunroof can also experience malfunctions. The air suspension system is prone to issues that may be costly to fix. While the severity of these issues varies, most can be resolved with dealership service, though some repairs can be relatively expensive. Potential buyers should be aware of these potential problems and ensure any used vehicle has a clean service history and no outstanding recalls.