2024 Mercedes-Benz EQS 580 SUV

The 2024 Mercedes-Benz EQS 580 SUV is a luxury all-electric SUV that combines advanced technology, opulent comfort, and impressive performance. The EQS 580 SUV is equipped with a dual-motor all-wheel-drive system that delivers 536 horsepower and 633 lb-ft of torque. Mercedes also offers a single motor version of the EQS SUV known as the EQS 450+ with 355 horsepower and 419 lb-ft of torque. Many owners praise the EQS SUV for its serene cabin, cutting-edge features, and rapid acceleration. Some common complaints include the complex infotainment system, high price, and concerns about long-term battery life and reliability.

Electric Motor

Dual-Motor (580)

• Excessive Battery Drain in Cold Weather
  • Description/Symptoms: Range significantly reduced in cold temperatures. Owners report a drop in estimated range of 30-40% in near-freezing conditions.
  • Solution: While some range reduction is expected in cold weather, Mercedes-Benz recommends preconditioning the battery before driving and using seat and steering wheel heaters to conserve energy. Software updates may also improve battery management in cold weather.
  • Estimated Cost to Fix: Software updates are typically free. Battery replacement, if needed, is very expensive, but should be covered under warranty if within the terms.
  • Recalls: None Found

Electrical

• MBUX Infotainment System Glitches
  • Description/Symptoms: The Mercedes-Benz User Experience (MBUX) system can experience occasional freezing, lagging, or unexpected reboots. This can affect navigation, entertainment, and vehicle settings.
  • Solution: Restarting the system may temporarily resolve the issue. Software updates from Mercedes-Benz are intended to address these glitches. A hard reset by a technician might be required in some cases.
  • Estimated Cost to Fix: Software updates are typically free.
  • Recalls: None Found
• 12V Battery Drain
  • Description/Symptoms: The 12V battery, which supports auxiliary functions, can drain quickly, especially if the vehicle is left unused for extended periods. This can lead to the car not starting or various electrical systems malfunctioning.
  • Solution: Ensure all accessories are turned off when the vehicle is parked. Consider using a trickle charger if the vehicle will be unused for more than a few days. A software update may be required to optimize power management.
  • Estimated Cost to Fix: 12V battery replacement can range from $200-$400, depending on the battery type and labor costs. Software updates are typically free.
  • Recalls: None Found

Interior

• Creaking Noises from Dashboard
  • Description/Symptoms: Owners report creaking or rattling noises emanating from the dashboard area, especially when driving over uneven surfaces.
  • Solution: Tightening or lubricating the affected trim pieces may resolve the issue. In some cases, replacement of faulty clips or fasteners may be necessary.
  • Estimated Cost to Fix: $100 - $500+, depending on the extent of the problem and the labor involved.
  • Recalls: None Found
• Air Suspension Malfunctions
  • Description/Symptoms: The air suspension system may experience issues such as the vehicle not leveling correctly, sagging on one side, or displaying error messages.
  • Solution: Diagnostic testing to identify the faulty component, which could be an air strut, compressor, or sensor. Replacement of the defective part is typically required.
  • Estimated Cost to Fix: Air strut replacement can range from $1,000 - $2,000+ per strut, depending on the location and labor costs. Compressor replacement can cost $800 - $1,500+.
  • Recalls: None Found

Exterior

• Automatic Door Handle Issues
  • Description/Symptoms: The flush door handles may fail to deploy or retract properly, especially in cold weather. This can make it difficult to enter or exit the vehicle.
  • Solution: Lubricating the door handle mechanism or replacing a faulty actuator may resolve the issue.
  • Estimated Cost to Fix: $300 - $800+ per door handle, depending on the repair needed and labor costs.
  • Recalls: None Found

Summary: The 2024 Mercedes-Benz EQS 580 SUV, while highly advanced and luxurious, appears to be experiencing some teething issues common with new electric vehicle technology. The majority of the reported problems revolve around the electrical systems, particularly the MBUX infotainment system and 12V battery, and issues with the air suspension. The cold weather battery drain is a concern and automatic door handles. The cost to fix these issues can vary widely, with some repairs being relatively inexpensive software updates while others, like air suspension or drive motor replacements, could be very expensive. However, many of these repairs should be covered by the factory warranty.