2024 Mercedes-Benz Sprinter 3500

The 2024 Mercedes-Benz Sprinter 3500 is a versatile and popular cargo van, passenger van, and chassis cab known for its spacious interior, robust capabilities, and customization options. Engine choices include a 2.0L I4 Turbocharged Gasoline Engine producing 188 hp and 258 lb-ft of torque and a 2.0L I4 Turbocharged Diesel Engine producing 170 hp and 295 lb-ft of torque. Both engines are paired with a 9G-TRONIC 9-speed automatic transmission. Owners often praise the Sprinter’s comfortable ride (especially compared to competitors), high roof options, and overall cargo capacity. Common complaints include its relatively high price point compared to other vans, and potential for electrical gremlins.

Engine

2.0L I4 Turbocharged Diesel Engine

• Diesel Particulate Filter (DPF) Issues
  • Description/Symptoms: DPF clogging prematurely, leading to reduced engine performance, frequent regeneration cycles, and potential warning lights on the dashboard. May be related to driving habits (short trips) or issues with the fuel injectors.
  • Solution: Forced regeneration by a dealer, cleaning of the DPF, or replacement of the DPF. Addressing underlying causes like faulty injectors is essential.
  • Estimated Cost to Fix: $500 - $3000+ (depending on the solution needed)
  • Recalls: None Found
• Exhaust Gas Recirculation (EGR) Valve Failure
  • Description/Symptoms: Engine misfires, rough idling, reduced power, and the check engine light illuminating. Faulty EGR valve can cause excessive soot buildup in the intake manifold.
  • Solution: Replacement of the EGR valve.
  • Estimated Cost to Fix: $300 - $1000+
  • Recalls: None Found

2.0L I4 Turbocharged Gasoline Engine

• Oil Leaks
  • Description/Symptoms: Oil leaking from the engine area.
  • Solution: Address the leak and replace any necessary seals/gaskets.
  • Estimated Cost to Fix: $100 - $500+
  • Recalls: None Found

Transmission

9G-TRONIC 9-speed Automatic Transmission

• Harsh Shifting/Hesitation
  • Description/Symptoms: Noticeable harshness during gear changes, particularly at lower speeds. Hesitation or delayed engagement when accelerating from a stop or when downshifting.
  • Solution: Software update/reprogramming of the transmission control module (TCM). In some cases, valve body replacement may be necessary.
  • Estimated Cost to Fix: $150 - $200 for software reprogramming, $800 - $3000+ for valve body replacement.
  • Recalls: None Found

Electrical

• Sensor Malfunctions
  • Description/Symptoms: Various warning lights illuminating on the dashboard (ABS, ESP, TPMS, etc.). Faulty sensors related to emissions, wheel speed, or other systems can cause these issues.
  • Solution: Diagnosis to identify the faulty sensor and replacement of the sensor.
  • Estimated Cost to Fix: $150 - $500+ (depending on the sensor)
  • Recalls: None Found
• Faulty Wiring Harness
  • Description/Symptoms: Wiring harnesses can be damaged by rodents, weather, or poor factory connections. This can cause various electrical issues throughout the vehicle.
  • Solution: Diagnose the damaged wiring and repair or replace it as necessary.
  • Estimated Cost to Fix: $100 - $1,000+ (depending on how complex the repair is)
  • Recalls: None Found

Interior

• Sliding Door Issues
  • Description/Symptoms: Difficulty opening or closing the sliding door, sticking, or unusual noises. This may be related to the door rollers, latch mechanism, or alignment issues.
  • Solution: Adjustment or replacement of the door rollers, lubrication of the latch mechanism, or realigning the door.
  • Estimated Cost to Fix: $100 - $500+
  • Recalls: None Found

Exterior

• Sensor Issues
  • Description/Symptoms: The rear camera not activating.
  • Solution: Replace sensor and inspect wiring
  • Estimated Cost to Fix: $150 - $500+
  • Recalls: None Found

Suspension

No Issues Found

Summary:

The 2024 Mercedes-Benz Sprinter 3500 presents a mix of potential issues. Electrical gremlins and DPF issues on the diesel are relatively common, which can be a moderate inconvenience and sometimes costly to repair. Transmission issues, while less frequent, can also result in higher repair bills. These issues, coupled with the higher price point of the Sprinter, makes it crucial for prospective buyers to conduct thorough inspections, review service records, and consider extended warranty options for peace of mind.